Experience and Education:

A high school diploma or equivalent and at least one year of medical front desk experience are required.

Job Duties:

• Answering phones
• Verify insurance. Provide insurance coverage details to patients
• Collects Medical Records from referring providers
• Checking in and out of patients promptly
• Collecting copayment, deductibles, and coinsurance when needed
• Scheduling appointments
• Scheduling surgeries
• Effectively communicates with patients and patient families using Phreesia
• Routing electronic faxes to the correct person and/or department
• Performs other duties as assigned

Knowledge, Skills & Abilities:

• At least 1 year of medical office experience, Colorectal or Family Medicine specialties are a plus
• Requires knowledge of computers, office equipment, and other administrative tasks
• Data entry skills with an error rate of 5% or less
• Excellent telephone etiquette
• Ability to work in a fast-paced environment
• NextGen knowledge preferred
• Spanish fluency required