Position Overview

The Medical Assistant is responsible for providing clinical and administrative support to physicians and healthcare providers to ensure efficient and high-quality patient care. This role involves direct patient interaction, assisting with procedures, maintaining accurate documentation, and supporting overall office workflow. The ideal candidate is compassionate, detail-oriented, organized, and thrives in a fast-paced medical environment.

Key Responsibilities:

• Patient Care & Clinical Duties
• Escort patients to exam rooms and prepare them for provider evaluation.
• Obtain and accurately document vital signs, height, weight, and chief complaints.
• Review and update patient medical history, medication lists, and allergies.
• Assist providers during examinations and in-office procedures.
• Administer injections, immunizations, and medications as directed by the provider (per scope of practice).
• Perform EKGs, phlebotomy, specimen collection, and point-of-care testing as needed.
• Prepare and sterilize instruments and maintain exam room cleanliness.
• Provide patient education and explain treatment plans as instructed by the provider.
• Ensure proper documentation of all clinical interactions in the EMR/EHR system.
• Administrative Support
• Prepare and review patient charts prior to appointments.
• Process prescription refills per provider protocol.
• Coordinate referrals, authorizations, and follow-up appointments.
• Respond to patient phone calls, messages, and portal inquiries.
• Assist with prior authorizations and medical record documentation.
• Maintain accurate and timely charting in compliance with HIPAA guidelines.
• Operational Responsibilities
• Maintain inventory of medical supplies and notify management when stock is low.
• Ensure compliance with infection control and safety standards.
• Support front office staff as needed to maintain smooth patient flow.
• Participate in quality improvement initiatives and staff meetings.
• Qualifications
• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program preferred.
• Current Medical Assistant certification (CMA, RMA, or equivalent) preferred.
• BLS/CPR certification preferred.
• Minimum 1 year of clinical experience in a physician office or outpatient setting preferred.

Skills & Competencies:

• Strong knowledge of medical terminology.
• Proficiency in EMR/EHR systems.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Professional demeanor and compassionate patient care approach.